Slide 1
SPEEDY TRAVEL CLAIMS PROCESSING

SUBMIT YOUR TRAVEL CLAIM FOR FAST PROCESSING

Step 1 - Notify

Step 1 - Notify

Notify or report to NIC immediately or by the next working day of the incident
Step 2 - Download

Step 2 - Download

Download the Travel claim form or collect one from any of our NIC offices
Step 3 - Documents

Step 3 - Documents

Prepare a copy of the relevant supporting documents needed for the travel claim submission
Step 4 - Report

Step 4 - Report

Any accidental injury or death to be reported to the NIC office immediately

Procedure for a Travel Claim

Please follow the procedures below when making a travel claim:

Download

  ( PDF | Filesize. 130 KB)

Checklist

  • Original Medical Bills and Medical Report
  • Police Report (in the event of theft)
  • Baggage Irregularity Report from Airline
  • Copies of Air Ticket/Boarding Pass
  • Copies of correspondence exchanged between Airlines/Carrier and yourself on the cause of delay, etc

Online Submission

Our apologies, online claim submission is temporarily unavailable and under maintenance.
New claims cannot be submitted at the moment.
Claim Solutions
Claim Solutions
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Contact Info

Unit 12 & 13, Block A, Regent Square
Simpang 150, Kampong Kiarong BE1318
P.O. Box 1251, BSB BS8672
Negara Brunei Darussalam
+673 222 6222
insurance@national.com.bn
Monday to Thursday
8.00am to 5.30pm

Friday
8.00am to 12.00pm
2.00pm to 5.30pm